We use a combination of Royal Mail and couriers to get your order to you. Some items are in our warehouse in Kent, some items will be sent to you directly from the manufacturer. This is to make sure that your item gets to you as quickly as possible.
You should expect to receive your order within 5 working days, but it make take a little longer at peak times. (For example Christmas, Easter, Mothers Day and Fathers Day).
Once your order is on it's way, it's down to the carrier to get it to you on time so we can't be held responsible for any delays to your order once it is in transit, sorry.
We do not currently ship outside of the UK.